Estimated delivery times for US domestic orders are 2-4 weeks from the date the order was placed.

Free Shipping offered on orders over $250.

Standard shipping fees range from $5 to $20 based on weight and location unless a shipping promotion is active.

Not accepting International orders at this time.

Promotion: Free Shipping on all orders until 28th Feb 2023.

Our Return Policy

NO RETURNS & REFUND policy due to the nature of the business we carry. Only in case of damaged product or wrong product, we would consider a return and process the return in the form of a store credit, which can be used towards future purchases.

To initiate the process please email shop@rooh-us.com

We will always do our best to work with our customers to ensure that they are completely satisfied with their purchase. In case of any issues or concerns, please do not hesitate to contact us. We will do our best to resolve any problems and make sure that our customers are happy with their purchases. 

This website is operated by Rooh Inc. Throughout the site, the terms “we”, “us” and “our” refer to Rooh Inc. Rooh offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at info@roohus.com